Contact Us

Contact Us

Have a question about garment fit, real-time logistics tracking, or order details? The continuous mission of our team at Prime Parcel is to ensure your communication experience is as effortless as your wardrobe choices. Please locate our verified communication links and daily hours of operation detailed below to interface directly with our customer support desk.

Verified Storefront Credentials

  • General & Corporate Email: info@primeparcel.com

  • Direct Phone Line: +1 (803) 419-5243

  • Corporate Office Address: 208 Westridge Rd, Elgin, SC 29045, United States

  • Official Store Domain: primeparcel-6.myshopify.com

Daily Hours of Operation

Our administrative center remains staffed across the week to maximize your shopping experience, operating on Eastern Standard Time (EST):

  • Monday through Saturday: 9:00 AM – 10:00 PM (EST)

  • Sunday Services: 10:00 AM – 5:00 PM (EST)

We remain constantly committed to analyzing and answering your inquiries with speed and attention. If you are presently reviewing our latest collections of premium dresses and elegant gowns, you are also welcome to drop your message into our automated consumer contact grid below.

Contact form